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Goodwill

From Stay-at-Home Mom to Store Manager: A Goodwill Success Story

Once a stay-at-home mom for over a decade, Kim's journey to career success began with a simple Facebook ad for Goodwill's Whitehall store. She took the leap and applied as a part-time sales associate, starting her path to growth and self-discovery. Her journey wasn't just about finding a job, but finding the right environment where she could truly flourish.

In a brief span, Kim's dedication and hard work propelled her from part-time sales associate to full-time lead, assistant manager and then manager-in-training. Now, as store manager at Goodwill’s Tilghman Square Shopping Center location, she reflects on her inspiring journey and the distinct challenges of the role.

Unlike traditional retail stores, Goodwill offers a blend of retail and factory dynamics. Kim learned to navigate this unique environment – everything from managing floor operations to sorting donations. It was a learning curve, but one that she managed with enthusiasm and skill.

Goodwill not only provided Kim with a job but equipped her with new skills, tools and opportunities to grow. She strives to pass on these same opportunities to her team, guiding them through their own journeys.

What really kept Kim going was the people and the mission of Goodwill. Knowing she was making a difference in people's lives fueled her passion and drive.

Kim's story is not only one of professional success but a tale of personal transformation. She is happier, more confident and filled with pride of the person she has become. Her journey with Goodwill is a shining example that, with the right support and environment, anyone can achieve their full potential.